When I started Comply365, I never anticipated I would be the one who would help lead the aviation industry through a major digital revolution – helping pilots leverage digital documents and compliance tracking rather than lugging heavy, burdensome paper flight bags and manual processes.
I’m thrilled to extend the innovation that began by solving one problem for one department and see how truly empowering innovation can be. The opportunities to use digital technologies to access the information we need and to communicate quickly are incredible. How we use technology in our personal lives is driving change, innovation and a new way to work in business, too. It’s awesome to be on the front lines, working with so many companies and departments to help them navigate the major change into the digital world.
I get so excited talking about digital transformation, especially since I’m knee-deep in planning for our annual conference because the theme this year is “Navigating the Digital Workplace.”
So you might be wondering, “What is a digital workplace?”
A market research firm, Forrester, provides a great description: “A digital business is one that continuously exploits digital technologies to both create new sources of value for customers and increase operational agility in service of customers.”
In short, it’s not just transferring paper and processes to digital, but finding new ways to capitalize on the opportunities that technology presents. What’s amazing about aviation being one of the first to begin a digital transformation is something many people probably don’t think about – the industry is slow to change and it’s packed with large, deeply-engrained systems. That’s a big deal.
Aviation’s first transformation was EFB, or Electronic Flight Bag, which replaced the massive stacks of paper flight manuals and charts that pilots regularly used and had to carry on each flight. All of that is now easily accessible on a tablet. Aviation should be proud to be one of the first, and other industries should look at this as a case study of what is possible. Not only have airlines increased productivity, efficiency and saved money, but they are transforming the way they work together, which is leading to better safety, compliance and training.
“Getting started in digital transformation is easy. Look for software solutions that have adaptive applications that solve problems across the enterprise. Then start by solving one problem.”
It is amazing how fast my company’s clients have moved with this methodology. I tend to think this is attributed to having the smartest clients in the world. 🙂 #lovemyclients They are smart because they know their business, they know what their choke points are and they know the fastest ways to solve problems. I’ve been fortunate to build great personal connections with my clients, so I know they are passionate people who are invested in finding ways to work smarter not only for their sake but also for their co-workers.
Digital transformation should NOT be led by one person – it is a team effort, and everyone must get on the team. The sooner your company does that, the faster you will see real results.
Digital transformation also must be led from the top of your organization since it affects every department. You’ll want a top executive on your team. Fear of change, office politics and lack of knowledge are the challenges that executives can help overcome to pave the way faster.
I’m excited about the potential the future holds to watch as teams from new companies and industries discover faster and less costly ways of doing business in a digital world. This is only just the beginning…