Back in 2014, we hosted an expert connectivity panel at our annual conference. The panel was addressing the challenges of getting connectivity to their remote workforces. We had some big airlines represented on that panel, and we all thought that this was the next big thing for aviation.
Well, now it is 2017, three years later, and we can finally say that most of our aviation clients have a connectivity plan in place and have started executing on their plan. It’s certainly been a long process and still won’t happen overnight. The complexity for airlines, airports, and the entire aviation ecosystem is a challenge; IT has the daunting task of solving challenges for departments that function in very different working environments. While this change has been happening over the last few years, I believe the wave of innovation and disruption that we saw when people first started to go mobile has calmed. But, I’m excited because the next wave is cresting.
Now that our clients have mobile devices in the hands of most of their employees, connectivity is going to help business innovate even faster in operations. It will empower business to connect, communicate, and collaborate in real time like never before. We are now able to take on the next challenges. It probably comes as no surprise, but the complexity in these challenges is still very often tied to manual processes and paperwork. This next shift will drive two significant impacts:
- Operational efficiencies will be so tremendous that they will dwarf everything we’ve done to date
- Real value will come in the data analytics and how we will be able to see what’s happening in our businesses in real-time and leverage this to be a strategic advantage
I am so excited about this new phase because the next tidal wave of digital transformation is here.
Connecting people and data, including IoT (Internet of Things), will transform everything we know today… in a good way. A connected, empowered workplace will also help attract the next generation of talent because digital technology is all they know. I can’t tell you how thrilled I am about this year. We see the beginning of this wave already forming with our own clients, and I hope you’re seeing it too. So get ready to ride the next wave!